- +91 9999962530
Your Journey, Our Commitment
- support@traveloncall.in
Your Journey, Our Commitment
- +91 9999962530
These Terms and Conditions govern your use of the Travel On Call website and all associated travel services. Welcome to Travel On Call, India's trusted partner for curated luxury travel experiences, seamless corporate travel management, and effortlessly customized holidays. By accessing our website or booking any of our premium travel services, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a booking.
Company Name: Travel On Call LLP
Email: support@traveloncall.in
Phone: +91 9891747566
Address: Travel On Call LLP, Office No. 101, 2nd Floor, Plot No. 144 Netaji Subhash Enclave, Sector 72A Gurugram, Haryana 122101 India
Throughout these Terms and Conditions, "we," "us," "our," and "Travel On Call" refer to the company, while "you," "your," and "user" refer to individuals using our website and services.
Travel On Call is a full-service travel agency offering an exceptional range of premium travel solutions designed around comfort, reliability, and personalized service:
Use of any of these services is subject to the Terms and Conditions outlined on this page, in addition to any service-specific policies communicated at the time of booking.
You can enquire about any service by filling out a form on our website or by contacting us via WhatsApp, email, or phone. Once we receive your enquiry, our team gathers the necessary details to process your booking through these communication channels. After your booking is confirmed and payment is received, a booking receipt and related documents are sent to you via email or WhatsApp.
Accepted Payment Methods: We accept all major credit cards, debit cards, UPI, net banking, and secure payments through PayU.
We understand that travel plans can change. Our cancellation and refund terms are designed to be transparent and fair:
Note: Exact cancellation charges and timelines vary by service, destination, and supplier policy. For precise details on your specific booking, please contact our team at support@traveloncall.in or call +91 9891747566 / +91 9899241501.
You agree to provide accurate and complete information when using our services, and not to misuse our website or engage in unlawful conduct. You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account. Failure to comply with these Terms and Conditions may result in suspension of access to our services.
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data as described there, in conjunction with these Terms and Conditions.
All content on our website — including text, images, and trademarks — is the property of Travel On Call or its licensors, except for images sourced from Pexels and Unsplash. Unauthorized use of our content, in violation of these Terms and Conditions, is strictly prohibited.
Travel On Call makes every effort to ensure accurate and reliable service, but we do not provide warranties, express or implied, regarding the availability of third-party services such as airlines or hotels. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, as detailed further in these Terms and Conditions.
We reserve the right to update these Terms and Conditions at any time. Material changes will be communicated through our website and via email to registered users. We encourage you to review this page periodically to stay informed of the current Terms and Conditions governing your use of our services.
These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of our services are subject to the exclusive jurisdiction of the courts in Gurgaon, Haryana, India.
For any questions about these Terms and Conditions, reach out to us:
Thank you for reviewing our Terms and Conditions and for choosing Travel On Call as your trusted partner for unforgettable, world-class travel experiences.
These Terms and Conditions apply to all services offered by Travel On Call, including hotel bookings, air and train tickets, tour packages, visa consultancy, currency exchange, and corporate travel management.
You can enquire through the website form, WhatsApp, email, or phone. Once your details are confirmed and payment is received, a booking receipt and related documents are sent to you via email or WhatsApp.
We accept all major credit cards, debit cards, UPI, net banking, and secure payments through PayU.
Cancellations made 7 or more days before departure are eligible for a partial refund, subject to vendor and airline policies. Cancellations within 48 hours of departure may be non-refundable, depending on the specific supplier terms.
Where applicable, refunds are processed within 7–10 business days to the original payment method. Exact timelines may vary by service and supplier.
All content, including text, images, and trademarks, is the property of Travel On Call or its licensors, except for images sourced from Pexels and Unsplash. Unauthorized use of this content is prohibited.
Travel On Call does not provide warranties regarding the availability or performance of third-party services such as airlines or hotels, and is not liable for direct, indirect, incidental, or consequential damages arising from their use.
These Terms and Conditions are governed by the laws of India, and any disputes are subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.
Yes. Any material changes to these Terms and Conditions will be communicated through our website and via email to registered users.
You can reach us at support@traveloncall.in or call +91 9891747566 for any questions or concerns.