Privacy Policy

Travel On Call LLP is a travel agency based in Gurugram, India, offering domestic and international tour packages, corporate travel management, and related travel services. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the rights you have over your data when you visit traveloncall.in or use our services.

What Personal Information Does Travel On Call Collect?

When you use our services, we collect the following personal information:

• Name — to identify you and personalize your booking
• Email address — to send booking confirmations, updates, and newsletters
• Phone number — to coordinate travel arrangements and provide customer support

For payments, we use a secure third-party gateway, PayU. Travel On Call does not store any payment card or banking information on its own servers. You can review PayU's own privacy practices on their Privacy Policy page.

How Does Travel On Call Use My Personal Information?

We use the personal information we collect for three main purposes:

• Processing bookings — to manage, confirm, and update your travel bookings
• Sending newsletters — to share offers, deals, and travel updates (only if you've opted in)
• Improving services — to understand user behavior via Google Analytics and enhance the website experience

Travel On Call does not currently run advertising campaigns, and analytics data is used strictly for internal analysis — not for ad targeting.

Does Travel On Call Share My Data With Third Parties?

No. Travel On Call does not sell or share your personal information with third parties, with one exception: our verified tour and travel partners, where sharing is necessary to fulfill your specific booking (e.g., hotel or airline partners for your Turkey, Italy, or UAE tour packages). Payment transactions are processed solely through a secure PayU payment link — Travel On Call never handles or stores your card details directly.

How Does Travel On Call Protect My Data?

We apply the following security measures to protect your personal information:

• Website hosted on servers located in India
• HTTPS (SSL encryption) across the entire website
• Solid Security plugin to guard against online threats and unauthorized access

What Rights Do I Have Over My Personal Information?

You have the right to:

• Access the personal information we hold about you
• Update or correct your information at any time
• Request deletion of your personal information

These rights are aligned with India's Digital Personal Data Protection Act, 2023. To exercise any of these rights, contact our support team at support@traveloncall.in or visit our Contact Us page.

Does This Policy Cover Third-Party Websites?

Our website may link to third-party sites, such as our secure PayU payment page. Travel On Call is not responsible for the privacy practices or content of external websites linked from traveloncall.in. We recommend reviewing the privacy policy of any third-party site before sharing personal information with it.

Does Travel On Call Use Cookies?

Yes. Our website uses cookies and similar tracking technologies, including Google Analytics, to understand how visitors interact with the site and to improve the browsing experience. You can control or disable cookies through your browser settings; disabling cookies may affect certain website features.

Does Travel On Call Collect Data From Children?

No. Travel On Call does not knowingly collect personal information from children under 13. Our services are not intended for use by children under this age. If we become aware that a child under 13 has created an account or provided personal data, we will remove the account and take appropriate action promptly.

Will This Privacy Policy Change?

Yes, this Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any material changes will be communicated via our website and, where applicable, by email to registered users. We recommend reviewing this page periodically. For related terms, see our Terms & Conditions.

How Can I Contact Travel On Call About Privacy Concerns?

For any questions or concerns about this Privacy Policy or how your data is handled, reach out to us directly:

• Email: support@traveloncall.in
• Phone: +91 9891747566
• Address: Travel On Call LLP, Plot No. 1, UGF, Unit No. 101, Phase 2, Sector 4, Gurgaon, Haryana, 122001, India
• Or visit our Contact Us page for more ways to reach our team.

Thank you for trusting Travel On Call with your travel needs. Protecting your privacy is our priority, and we remain committed to handling your personal information responsibly.