Your Journey, Our Commitment

Your Journey, Our Commitment

Terms and Conditions

Introduction

Welcome to Travel On Call! By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. General Information

Company Name: Travel On Call
Email: support@traveloncall.in
Phone: +91 9891747566
Address: Plot no 001, UGF Phase 2, Sector 4, Gurgaon, Haryana, 122001

In these Terms and Conditions, “we,” “us,” “our,” and “Travel On Call” refer to the company Travel On Call, while “you,” “your,” and “user” refer to individuals using our website and services.

2. Services Offered

Travel On Call provides a variety of travel-related services, including but not limited to:

  • Hotel Bookings: Secure accommodations at competitive rates.
  • Air Tickets: Domestic and international flight bookings.
  • Train Tickets: Authorized IRCTC ticket booking services.
  • Tour Packages: Customizable packages for various destinations.
  • Visa Consultancy: Assistance with visa applications and processing.
  • Currency Exchange: Foreign exchange services for international travelers.

3. Booking and Payment

Users can inquire about services by filling out a form on our website or contacting us via WhatsApp, email, or phone. After receiving a query, we gather the necessary information for booking through these communication channels. Once the booking is confirmed and payment is received, a booking receipt and other related documents are sent to the user via email or WhatsApp.

Accepted Payment Methods: We accept all major credit cards, debit cards, UPI, net banking, and payments through PayU.

4. Cancellation and Refund Policies

For cancellation and refund policies please contact us via mail at: support@traveloncall.in.
OR
You call our customer executive at: +919891747566 / +919899241501

5. User Responsibilities

Users must provide accurate and complete information when using our services. You agree not to misuse our website or engage in unlawful conduct. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

6. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

7. Intellectual Property

All content on our website, including text, images, and trademarks, is the property of Travel On Call or its licensors, except for images downloaded from Pexels and Unsplash. Unauthorized use of our content is prohibited.

8. Limitation of Liability

Travel On Call makes no warranties, expressed or implied, regarding the accuracy, reliability, or availability of our services. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be communicated through our website’s press section and via email to registered users. We encourage you to review these terms periodically.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of our services will be subject to the jurisdiction of the courts in Gurgaon, Haryana, India.

11. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us:

  • Email: support@traveloncall.in
  • Phone: +91 9891747566
  • Address: Plot no 001, UGF Phase 2, Sector 4, Gurgaon, Haryana, 122001